Warranty
All products include a lifetime warranty. I stand by my sewing so if any stitches ever come loose reach out to rippleandrockgear@gmail.com and I’ll make it right. This excludes normal wear and tear, and repair or replacement will be up to my discretion.
Returns
Because each item is custom-made, I do not accept returns or exchanges.
Please review your color choices and other details carefully before placing your order.
Cancellations, changes
Orders may be canceled or changed within 24 hours of purchase.
After 24 hours, production may have begun and cancellations/changes are no longer possible.
Defects or Issues
If your item arrives damaged or defective, please contact me within 7 days of delivery. I will work with you to repair or replace the item as appropriate.